The new integration for background check only sends an invitation via email to the volunteer. If they missed the email and need a new invite, here is the button to initiate the process – note the TINY checkmark next to Risk Status (=Background Check Status), must be checked so the system will know what to RENEW & UPDATE.
Submit and watch for the email invitation. If you are really stuck, please reach out to Sterling via email at: TheAdvocates@SterlingVolunteers.com.
